PROS and IBS Software have announced a strategic partnership to deliver airlines a cohesive framework for contemporary retail operations. The alliance merges PROS Kairos, a system for managing promotional offers, with IBS Software’s iRetail, a dedicated order management tool. This prebuilt integration serves as a viable alternative to monolithic vendor packages, enabling carriers to incorporate specialized solutions without dismantling their existing IT frameworks.
The initiative eliminates much of the technical complexity traditionally tied to system upgrades. Airlines can maintain their current software investments while selectively adopting new functionalities. By synchronizing the two platforms, the companies aim to empower carriers with greater autonomy over their commercial evolution.
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Sunil John, CEO of PROS, explained that the collaboration directly responds to the industry’s need for adaptable modernization. “Carriers seek to update their operations according to their own schedules while enhancing revenue performance,” he stated. “Through this partnership with IBS Software, we combine industry-leading expertise in offer and order management within an open, interoperable architecture. This setup streamlines transitions, tailors traveler offers more effectively, and boosts value throughout the sales process.”
The unified solution expands airlines’ options for technology partnerships while reducing the barriers to modernization. Both firms stress an open architecture that avoids the restrictions of exclusive vendor dependencies. This approach aligns with carriers’ growing preference for modular, scalable retail systems that can evolve alongside their business needs.